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The Effect of eCommerce Returns on Customer Satisfaction
Let’s face it – eCommerce Returns are very complex and RMA might not be the sexiest acronym in the world. However, it’s an extremely important part of running a successful eCommerce business and has...
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The Post-Holiday Returns Crisis
On your mark, get set, here come the returns! If you think your holiday planning ends with Christmas, think again. Just like sales picked up during the start of the holidays, the number of returns...
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Gift Return Rates on Rise… Before Christmas
If you have returned a gift because your doting Grandma gave you the same, slightly revolting oversized nylon jacket, you are not the only one. Holiday returns are part of the biggest retail season of...
View ArticleOutdoor Retailer Summer Market
Outdoor Retailer Summer Market As many are aware, the Outdoor Retailer Summer Market begins today, August 1st in Salt Lake City. Every year the show attracts enough companies and sponsors like REI,...
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Announcing the Launch of ReturnsCloud
Cloud Conversion is extremely pleased to announce the official launch of ReturnsCloud, the first ever cloud based Reverse Logistics Management (RLM) Solution that saves you time and money while...
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The Body Shop for Your SEMA Business
The 2012 SEMA Show in Las Vegas is right around the corner and whether you are an enthusiast or an exhibitor there is a lot to be excited about. Celebrity appearances, new technologies and like-minded...
View ArticleeBay’s New Seller Standards: Defect Rate
It is essential to understand ebay’s motive in making the changes to their seller standards, what the changes are, and what you need to do to be ready. Starting with the August 20th monthly seller...
View ArticleMaking Returns Resemble an F-14 Tomcat Flown By Abraham Maslow: How Top Gun...
To ecommerce retailers and their customers alike, returns and refunds are probably a sensitive topic. For retailers, they can be a nuisance – some guy way up in Duluth, Minnesota doesn’t like the...
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